Privacy Policy

1. Data Controller
Company: Laetitia Bodtmann – Barkbuddy
Address: Kastanienweg 12, 6353 Weggis, Switzerland
Email: support@bark-buddy.com

2. Data We Collect

  •  Registration: name, email, dog details.
  •  Profile & Messaging: profile photo, chat history.
  •  Location: to show nearby users.
  • Technical: IP address, device details, cookies.
  • Payment info: processed securely by app stores (we do not store card data).

3. Why We Use Data

  • To provide services and subscriptions.
  • To send updates and marketing with consent.
  • To ensure security and prevent fraud.
  • To comply with legal obligations (Swiss FADP and GDPR for EU users).

4. Sharing Data

  • With service providers (hosting, analytics).
  • With other users (limited to profile information).
  • With authorities if legally required.
  • Never sold to third parties.

5. International Transfers

  • If data is stored outside Switzerland or the EEA, we use Standard Contractual Clauses or equivalent safeguards.

6. Data Retention

  • While you maintain an account.
  • Deleted or anonymized upon request, except where legally required.

7. Your Rights (under Swiss FADP and GDPR where applicable)

  • Access, rectification, deletion.- Restriction of processing or objection.
  • Withdraw consent anytime (for marketing).
  • File complaints with the Swiss Federal Data Protection and Information Commissioner (FDPIC), or with your local EU Data Protection Authority if you are in the EU.

8. Security

  • We implement reasonable technical and organizational measures to protect data, but no system is 100% secure.

9. Governing Law and Disputes

  • This Privacy Policy is governed exclusively by Swiss law.
  • All disputes shall be handled only by the competent courts of Switzerland (jurisdiction: Lucerne)